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Policies

Groupon Customers: Thank you for purchasing a Massage Boulder coupon. You may schedule your appointment online, which I recommend, or you may contact me via email or telephone . I will do my best to return all phone calls within 24-36 hours.  Important: I have a strict 24 Hour Cancellation Policy, or Groupon is forfeit. I look forward to meeting you!

Appointments
You may book your appointments online or request appointments by phone at (720) 938-5910 or via my contact me form. I take appointments on Mondays, Tuesdays, Fridays, and 2 Saturdays a month. I will return all phone calls and emails within 24-36 hours.

My Office
My office is located at 2825 Marine Street Wellness Center in Boulder, Colorado 80303, downstairs in Suite A. I will send you directions prior to your first session.

Payment Structure
Payment is due at the time of your session. I accept cash and personal checks.

Cancellation and Lateness (there is a strict 24hr cancellation policy)
If you are going to be late, please call (720) 938-5910 to let me know and so that I can plan accordingly. The amount of time that you are late will be deducted from your session time, i.e. 15 minutes late for a 60-minute session will result in a 45-minute session.

If you need to cancel or reschedule your appointment, please notify me at least 24 hours in advance. The full value of the service will be charged for lateness, cancellations, no shows, or changes received within 24 hours of a scheduled appointment. If 1/3 of your scheduled session duration has passed and I have not received a call from you, I will assume that you are not going to show up and that will be considered a “no show”. For same-day appointments, a four-hour notice is required.

In the case of an emergency please call me at your earliest convenience, (720) 938-5910.

Cleanliness
As a health care practitioner I ask that you do not come to your session if you are ill, especially if you have a contagious illness. Massage therapy can exacerbate symptoms & sickness, and if you come to a session ill, it puts me and other clients at risk for infection. I ask that you arrive to your session with good hygiene and cleanliness and I will do the same. If you smoke I would ask you to refrain from smoking within 2 hours of your session, as I have adverse reactions to smoke and it may affect my abilities during your session. It is best not to arrive to your session with a full stomach, as you may experience discomfort from the techniques and body positioning during the session. For your safety, I ask that you do not come to your session under the influence of alcohol or drugs as these substances may mask your body’s ability to receive the work safely.

Social Relationships and Behavior
My relationship with my clients is strictly therapeutic. Sexual, abusive, and/or inappropriate behavior will not be tolerated and will lead to immediate termination of the session. In this case, full payment for the session will be required.

Scope of Practice
If a client presents with an ailment that is out of my scope of practice, I will refer that client to a professional who is qualified to work with that particular ailment. As a Massage Therapist, it is beyond my scope of practice to diagnose; I always have the best interest of my clients in mind and will recommend seeing a doctor when necessary.

Confidentiality
Your massage sessions and health history are completely confidential. I will not release this information unless I am legally subpoenaed.

Your first session
In your first session, I will include a 15-minute complimentary intake that will allow us time to discuss the goals that you hope to achieve from massage therapy, your health history, complaints, aches, pains, lifestyle, stress levels, and to address any questions that you have for me.

What to Expect at a Typical Session
Appointment times vary from 30 – 105 minutes and each session will begin with a brief intake to discuss any changes since your last session and your current state of wellness. Following our intake I will leave the treatment room to allow you privacy as you undress to your level of comfort and get on the table, and under the sheets. I will knock before reentering the treatment room to ensure that you are ready for the session to begin. Your privacy is my utmost concern. You will be draped at all times during the session and only the area of the body being worked on will be uncovered. Your modesty will be respected at all times. You can also expect a peaceful and comfortable environment for your massage.

Communication
Communication is key to the success of your massage therapy sessions. I ask that you communicate openly with me throughout the session as any thoughts come to mind. I will check in with you throughout the session regarding pressure, techniques, and comfort levels. If at any time you feel discomfort, the pressure is too much, or you would like more pressure, please communicate those things to me so that I can adjust the work accordingly. I ask that you pay attention to your body and note any changes that you experience during and following your massage therapy sessions. I will keep progress notes for each session and any additional feedback from you may be noted in your file if you wish. You may see your file at any time.

Gratuity
Giving gratuity is always optional and not expected; the choice to tip or not is entirely the client’s. There will never be pressure to give gratuity. If you would like to give gratuity, it will be graciously accepted. If you have any questions, please feel comfortable asking me, I am happy to discuss any of the policies and information contained on my website.

Ideally, How Often Should I get a Massage?
In a perfect world, we would all receive massage therapy at least once a week. But, let’s face it – that’s just not feasible for everyone. Regularly receiving massage 1-2 times  per month is a great addition to a general wellness program, but massage therapy is good for you any time you can get it!

For Your Comfort
My Oakworks Nova table is equipped with a fleece covered, memory foam table pad with warmer, fleece face rest cover & Kur Deluxe memory foam face rest pad, a pillow or bolster to be placed beneath your ankles/knees, & blankets to be added or removed. You may request an open window for fresh air, music  (of your choice, if you like), through Pandora, and I use Bon Vital’ massage lotions – Muscle Therapy and Therapeutic Touch, both contain No Nut Oils and are Paraben Free. I also use Biotone Controlled-Glide Massage Creme, also Paraben Free.

Eco Friendly
In an effort to be mindful of the environment and our health I use Good Light Natural Candles, Green Forest tissues, Seventh Generation cleaning products, & clean glassware for water pre/post-massage therapy session.

Please contact me with any questions regarding these policies; I am happy to assist you.