Policies

Disclaimer: Any and all information contained on this website is purely for informational purposes only, and is not to be interpreted as medical advice.

Appointments
You may book your appointments online, request appointments by phone at (720) 938-5910 or via the contact me form. I take appointments on Mondays, Tuesdays, Thursdays, Fridays, and most Saturdays. I will do my best to return all phone calls and emails within 24-36 hours. You will receive an appointment reminder 48 hours prior to your scheduled appointments, as there is a strict 48-hr cancellation policy. Massage Boulder is just me, a sole practitioner running the whole operation. I thank you for your understanding and compliance.

I do not offer 60-min Sessions, Couples Massage or same-day appointments.

The Building/Office
Massage Boulder is located at 2825 Marine Street Wellness Center in Boulder, Colorado 80303 – Suite 206 is upstairs, sorry, there is no elevator in this old house. Your appointment confirmation email will include my location and business information.

  • The building is locked 24/7. I will let you in just a minute prior to your scheduled appointment time. Please text me if you are running late and will arrive late to your appointment.
  • If you or anyone that you live with or anyone that you have been in contact with are currently experiencing symptoms of illness (fever, cough, body aches, sore throat, loss of smell/taste) and/or you have a temperature of 99.1 or higher, I ask that you cancel, stay home, and reschedule your appointment.

Payment Structure
Payment is due at the time of your session. I accept cash, check, Zelle, and Venmo. *Returned checks will be subject to a $30 returned check fee. Fees are subject to change without notice. Please see the Service Menu for current fee schedule.

Cancellation, Lateness, No Show, and Appointment Changes
Massage Boulder has a strict 48-hr cancellation policyThe full value of the service will be charged for lateness, cancellations, no shows, or changes received within 48 hours of a scheduled appointment. Thank you for your understanding and compliance. I really appreciate you letting me know of any changes early so that I have a chance to give your appointment to someone on the waitlist and so that I can maintain income.

If you are going to be late, please call (720) 938-5910 to let me know and so that I can plan accordingly. The amount of time that you are late will be deducted from your session time, i.e. 15 minutes late for a 75-minute session will result in a 60-minute session at full cost.

If you need to cancel or reschedule your appointment, please notify me at least 48 hours in advance. The full value of the service will be charged for lateness, cancellations, no shows, or changes received within 48 hours of a scheduled appointment. If 1/3 of your scheduled session duration has passed and I have not received a call from you, I will assume that you are not going to show up, this will be considered a “no show,” and you will be charged full price for your missed appointment.

In the case of an emergency please call me at your earliest convenience, (720) 938-5910.

Disclaimer: Any and all information contained on this website is purely for informational purposes only, and is not to be interpreted as medical advice.

Cleanliness
As a health care practitioner I ask that you do not come to your session if you are ill, especially if you have a contagious illness. Massage therapy can exacerbate symptoms and sickness, if you come to a session ill, it puts me and other people at risk for infection. I ask that you arrive to your session in good health and with good hygiene and cleanliness and I will do the same. Please refrain from wearing perfumes or colognes. If you smoke I ask you to refrain from smoking within 2 hours of your session. It is best not to arrive to your session with a full stomach, as you may experience discomfort from the techniques and body positioning during the session. For your safety, I ask that you do not come to your session under the influence of alcohol or drugs or pain medications as these substances may mask your mindbody’s ability to receive the work safely.

I wash my hands and forearms (and feet when applicable) before and after each massage and bodywork session.

Social Relationships and Behavior
My relationship with my healing partners (you) is strictly professional and therapeutic. Sexual, abusive, and/or inappropriate behavior of any kind will not be tolerated and will lead to immediate termination of the session – zero tolerance. In this case, full payment for the session will be required.

Scope of Practice
If you present with an ailment or concern that is out of my scope of practice, I will refer you to a professional who is qualified to work with that particular ailment or concern. As a Licensed Massage Therapist, it is beyond my scope of practice to diagnose; I always have the best interest of the people that I work with in mind and will recommend seeing a doctor or other qualified professional when necessary.

Confidentiality
Your massage and mindbodywork sessions and health history are completely confidential. I will not release this information unless I am legally subpoenaed.

Your First Session
In addition to the massage, we will discuss the goals that you hope to achieve from massage therapy and mindbodywork, your health history, complaints, aches, pains, lifestyle, stress levels, and address any questions that you have for me.

What to Expect at a Typical Session
Each session will begin with a brief intake to discuss any changes since your last session and your current state of bodymind wellness. I will allow the time and space for you to tell your story during your intake/consultation. Following our intake I will leave the treatment room to allow you privacy as you undress to your level of comfort and get on the table and under the sheets. I will knock before reentering the treatment room to ensure that you are ready for the session to begin. Your privacy and comfort is my utmost concern at all times. You will be draped at all times during the session and only the area of the body being worked on will be uncovered. Your modesty will be respected at all times. As we continue with the bodywork portion of your session, I may ask questions, listen, and give appropriate hands-on bodywork. You can also expect a peaceful and comfortable environment for your massage. *Certain techniques that I may use could leave temporary marks on your body – redness is common, light, mild bruising could result from myofascial techniques, and Cupping can leave red to dark purple marks (not bruises) for up to 2 weeks post-treatment. I will mention these possible markings to you, let me know if you are opposed to these techniques being applied.

Communication
Communication is key to the success of your massage therapy and mindbodywork sessions. I ask that you communicate openly with me throughout the session as any thoughts come up. I will check in with you throughout the session regarding pressure, techniques, and comfort levels. If at any time you feel discomfort, the pressure is too much, or you would like more pressure, please communicate those things to me so that I can adjust the work accordingly. I ask that you pay attention to your mindbody and note any changes that you experience during and following your massage therapy and mindbodywork sessions – mentally/emotionally, physically, energetically.

Gratuity
Giving gratuity is optional and not expected; the choice to tip or not is entirely yours. There will never be pressure to give gratuity. If you would like to give gratuity, it will be graciously accepted.

If you have any questions, please feel comfortable asking me, I am happy to discuss any of the policies and information contained on my website.

Ideally, How Often Should I get Massage and Bodywork?
In a perfect world, we would all receive massage therapy and bodywork at least once or twice a week. But, let’s face it – that’s just not feasible for everyone. Regularly receiving massage and bodywork, a minimum of 1-2 times  per month is a great addition to a general wellness program; but massage therapy and bodywork are good for you any time you can get them!

For Your Comfort and Good Health
My Electric EarthLite Ellora Vista Tilt table is equipped with a fleece covered, memory foam table pad with warmer, fleece facepillow cover, EarthLite Caress Self-Adjusting face cradle with Strata FacePillow, a pillow or bolster to be placed beneath your ankles/knees, and blankets to be added or removed. You may request an open window for fresh air, music (of your choice, if you like), via Spotify, and I use HobaCare Organic Jojoba and Biotone Deep-Tissue Massage Lotion, both are Paraben Free and Cruelty Free. I may also use CBD Healthcare Co’s Balancing CBD Massage and Body Oil (Extra Strength hemp oil organically grown and broad spectrum). I will ask if it’s okay before applying an oil containing CBD. Please let me know of any allergies you have. To keep our air clean, I have a Coway Airmega air purifier with true HEPA and honeycomb filters. This system combines a pre-filter, honeycomb activated carbon filter, and a true HEPA filter for Coway’s most advanced clean.

Eco Friendly
In an effort to be mindful of the environment and our health I use Seventh Generation or Green Works cleaning products pre/post every massage therapy and bodywork session.

Please contact me with any questions regarding these policies; I am happy to discuss anything on my website with you.